Privacy Policy

Los Angeles Accident Case Authority values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit losangelesaccidentcaseauthority.com (the “Site”) or use our intake, screening, and case review services (the “Services”).

We are an independent accident intake and case review platform serving Los Angeles County. We are not a law firm, we do not provide legal advice, and use of the Site does not create an attorney-client relationship.

Scope

This Privacy Policy applies to information collected through:

• Our Site and web forms,

• Communications with us (email, phone, SMS if applicable),

• Any connected tools used to process intakes (e.g., intake database/CRM/workflow tools).
  
  

It does not apply to third-party websites or services you may access via links on our Site.

Information We Collect

We use information to:

1. Provide and operate the Services (intake, screening, preliminary case review)
   
   

2. Determine eligibility and routing based on defined criteria (e.g., Los Angeles County, treatment status, exclusions, capacity)
   
   

3. Connect you with participating attorneys/partners when appropriate and when permitted by your submission/consent
   
   

4. Communicate with you about your submission, next steps, and updates
   
   

5. Improve and secure the Site (fraud prevention, debugging, analytics)
   
   

6. Maintain records and auditability (e.g., intake timestamps, routing logs, changes to decisions)
   
   

7. Comply with legal obligations and enforce our Terms
   
   

We do not use your information to provide legal advice.

How We Use Your Information

We use information to:

1. Provide and operate the Services (intake, screening, preliminary case review)
   
   

2. Determine eligibility and routing based on defined criteria (e.g., Los Angeles County, treatment status, exclusions, capacity)
   
   

3. Connect you with participating attorneys/partners when appropriate and when permitted by your submission/consent
   
   

4. Communicate with you about your submission, next steps, and updates
   
   

5. Improve and secure the Site (fraud prevention, debugging, analytics)
   
   

6. Maintain records and auditability (e.g., intake timestamps, routing logs, changes to decisions)

7. Comply with legal obligations and enforce our Terms
   
   

We do not use your information to provide legal advice.

How We Share Your Information

We may share your information in the following circumstances:

A. With participating attorneys/partners (case alignment)

If your intake meets our screening/routing criteria, we may share relevant intake information with participating attorneys/partners to evaluate potential representation or services. Shared details may include contact info, accident details, and injury/treatment information you provide.

Important: Participating attorneys/partners are independent businesses. Their handling of your information is governed by their own privacy practices and professional obligations.

B. With service providers

We use vendors to support operations (hosting, analytics, communications, database/workflow tools). They may access information only as needed to provide services to us and are expected to protect it.

C. For legal reasons

We may disclose information if required by law, subpoena, court order, or to protect rights, safety, and security, including investigating fraud or misuse.

D. Business transfers

If we undergo a merger, acquisition, reorganization, or asset sale, information may be transferred as part of that transaction, subject to appropriate protections.

We do not sell your personal information in the conventional sense.

Sensitive Information

Your intake may include health-related or injury-related information. By submitting information through the Site, you understand and agree that:

• You are providing it voluntarily for intake/screening purposes, and
  
  

• We may use and disclose it as described in this Privacy Policy, including sharing with participating attorneys/partners when applicable.
  
  

We do not attempt to provide medical or legal advice.

Data Retention

We keep information for as long as necessary to:

• Operate the Services,
  
  

• Maintain records and audit logs,
  
  

• Comply with legal obligations,
  
  

• Resolve disputes and enforce agreements.
  
  

Retention periods vary depending on the nature of the data, case activity, and legal requirements. You may request deletion as described below, subject to legal and operational limitations.

Cookies & Analytics

We may use cookies and similar technologies to:

• Enable core site functionality,
  
  

• Remember preferences,
  
  

• Understand usage and improve performance,
  
  

• Detect and prevent fraud.
  
  

You can control cookies through your browser settings. Disabling certain cookies may affect Site functionality.

Your Privacy Choices & Rights (California)

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to:

• Request access to certain personal information we hold,
  
  

• Request deletion of certain personal information,
  
  

• Request correction of inaccurate personal information,
  
  

• Opt out of certain “sharing” for cross-context behavioral advertising (if applicable),
  
  

• Not be discriminated against for exercising privacy rights.
  
  

Exercising your rights

Email us at: [admin@losangelesaccidentcaseauthority.com] (or your preferred privacy contact email) with:

• Your full name,
  
  

• The email/phone used in your submission,
  
  

• Your request (access/deletion/correction, etc.).
  
  

We may need to verify your identity before fulfilling requests.

Note: We may retain certain information as required or permitted by law (e.g., for security, fraud prevention, or recordkeeping).

Security

We use administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure. Please use caution when submitting sensitive information online.

Children’s Privacy

Our Site and Services are not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact us to request deletion.

Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of third parties. Please review their privacy policies before providing information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Effective Date” above indicates when it was last updated. Continued use of the Site after changes means you accept the updated policy.

Contact Us

For questions or requests regarding this Privacy Policy, contact:

Los Angeles Accident Case Authority
Email: admin@losangelesaccidentcaseauthority.com
Website: www.losangelesaccidentcaseauthority.com
Service Area: Los Angeles County, California